Privacy Policy

Chuqui
A brand of The Cocktail Guy Limited

Last updated: Monday, 9 February 2026

At Chuqui, your trust matters to us. We’re committed to protecting your personal information and being transparent about how it’s collected, used, and stored.

This Privacy Policy explains how The Cocktail Guy Limited (“we”, “us”, “our”) collects and manages personal information when you interact with Chuqui, including when you browse our website, place an order, contact us, or take part in a promotion.

We comply with the Privacy Act 2020 (New Zealand).

1. Who We Are

Chuqui is a brand operated by The Cocktail Guy Limited, which is responsible for the collection, use, and storage of your personal information.

2. The Information We Collect

Depending on how you interact with us, we may collect the following types of personal information:

  • Your name

  • Contact details (such as email address and phone number)

  • Delivery and billing addresses

  • Order and payment information

  • Communications you send to us (including emails or messages)

  • Website usage information (such as IP address, browser type, and pages viewed)

We only collect information that is reasonably necessary to provide our products and services.

3. How We Collect Your Information

We collect personal information when you:

  • Place an order through our website

  • Provide your details through forms on our website

  • Sign up to receive emails or updates

  • Enter a promotion or giveaway

  • Contact us with an enquiry or request

  • Browse our website (via cookies and analytics tools)

4. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Arrange delivery of products

  • Communicate with you about your purchases or enquiries

  • Provide customer support

  • Send marketing communications

  • Improve our website, products, and customer experience

  • Meet our legal and regulatory obligations

We will not use your personal information for purposes unrelated to these without your consent, unless required or permitted by law.

5. Marketing Communications

By providing your name and contact details to us, you consent to receiving marketing communications from Chuqui. These may include promotions, product launches, events, updates, and brand news.

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link included in our emails, or

  • Contacting us directly

Even if you opt out of marketing communications, we may still send you important transactional messages related to your orders, deliveries, or customer service enquiries.

6. Promotions & Giveaways

From time to time, we may run promotions or giveaways.

If you enter a promotion, we may collect personal information to:

  • Administer the promotion

  • Contact winners

  • Deliver prizes

Any personal information collected as part of a promotion will be handled in accordance with this Privacy Policy and any specific terms provided at the time of the promotion.

7. Cookies & Website Analytics

Our website uses cookies and analytics tools to help us understand how visitors use our site and to improve functionality.

Cookies may collect information such as:

  • Pages visited

  • Time spent on the site

  • Browser and device type

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how our website functions.

8. Sharing Your Information

We may share personal information with trusted third parties where necessary to operate our business, including:

  • Payment service providers

  • Courier and delivery services

  • Website hosting and analytics providers

  • Email and marketing platforms

We do not sell, rent, or trade your personal information.

Any third parties we engage are required to handle your information securely and in accordance with applicable privacy laws.

9. Storage & Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.

Your information is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements.

10. Accessing or Correcting Your Information

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of any information that is inaccurate or out of date

To make a request, please contact us using the details below. We’ll respond within a reasonable timeframe in line with our obligations under the Privacy Act.

11. Overseas Disclosure

We primarily store and process personal information in New Zealand. Where information is processed by overseas service providers (such as website, payment, or email platforms), we take reasonable steps to ensure your information is protected in a manner consistent with New Zealand privacy standards.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will take effect once published on our website.

We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please get in touch.

Chuqui
A brand of The Cocktail Guy Limited

Email: hello@chuquicocktails.com
Website: www.chuquicocktails.com